[Webinar] Work Smarter, Not Harder with AI Powered Field Service

Does your business find it challenging to track and manage people, resources and equipment while in the field? Then join our upcoming webinar to discover how you can consolidate core operational components to streamline processes, drive efficiency and elevate customer service with D365 Field Service.

The author of this page: Rachael Kavanagh
Rachael Kavanagh, Marketing Executive Apr 02, 2025

For organisations delivering on-site service to customer locations striking the careful balance between people and equipment management and customer service excellence can prove challenging. A challenge often compounded by an over reliance on email and manual processes.  

Bringing together the power of Microsoft Dynamics 365, AI, the Internet of Things, and mixed reality, D365 Field Service can help your organisation work smarter, not harder. Providing real-time visibility and management into the entire service process from client communications to resource scheduling, job tracking to inventory management.  

Join our webinar on Wednesday, the 2nd of April at 12:00 pm (GMT +1) to learn how next-generation Field Service software, D365 Field Service can not only boost operational efficiency but deliver customer experience excellence. During this session, our D365 Field Service specialists Liam O’Brien and Susannah Patrick will: 

  • Deep dive into some common challenges Field Service will face in 2025 

  • Explore work order and resource optimisation with D365 Field Service and 

  • Driving service efficiency with the Field Service Mobile App  

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