[eBook] Safeguarding CRM Project Success with Change Management
Whether you are looking to introduce a CRM system for the first time, upgrade an existing CRM system or simply drive adoption, managing the human side of change is critical to project success.
To help you get started, Storm have created this eBook focusing on the human side of CRM implementation.
More than just a technology change initiative, CRM implementation and upgrade has a profound impact on the very people the project’s success depends upon. Often requiring new ways of working and additional system training, this human side of technology change is critical to long-term project success.
With over 25 years experience delivering successful CRM projects and leading change initiative across many leading industries, Storm has created this eBook to provide organisations with an in-depth guide to the human side of CRM project implementation.
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