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Empower employees to easily build smart chat bots.
The Power Virtual Agents element of Power Platform allows business leaders to create sophisticated, AI-powered chat bots to shorten response time to customer, site visitor or even employee queries, allowing more time to focus on strategic business planning through automating the responses to common issues.
With over 25 years experience delivering business technology projects to leading Irish brands, Storm Technology is on-hand to help your organisation realise the potential of Power Virtual Agents.
What can Power Virtual Agents Do For Your Business?
Reduce the burden on helpdesk and HR staff by using chat bots.
Boost organisational productivity by automating common responses.
Empower your team to be innovative and build the help they need.
Power Virtual Agents Key Features
Enable Natural Conversation
With powerful AI conversational capabilities, allow end-users to engage in a rich conversation to assist them with their queries.
User-Friendly Interface
Create powerful bots quickly and easily with an easy to use, intuitive and code-free interface to get up and running in just a few clicks.
Let Bots Take Action
Allow bots to take action on user queries by connecting with back-end systems out-of-the-box or easily add connectors using Power Automate.
Monitor Performance
Closely monitor how your bots are performing with intelligent AI-driven data dashboards to see what topics are doing best and what areas could improve.
Powerful Integration
Use Virtual Agents and D365 Customer Service Insights closely together to create a comprehensive view of all customer service operations.
Unmatched Security
Set up your chat bots to interact with users securely with a system backed by best-in-class enterprise-level Microsoft security standards to safeguard data.
Download our Power Platform brochure
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Power Apps
Turn ideas into solutions and enable employees across the organisation to build custom apps that solve business challenges, without the need for complex coding.
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Power Automate
Transform productivity with and unlock new ways of working with digital and robotic process automation - so your team can focus on what matters most.
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Power Platform FAQs
To help you better understand Microsoft Power Platform and its capabilities, we've put together an FAQ page where you can learn more about the solution.
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Contact our Solution Experts
Get in touch to find out how Storm Technology can help you grow your business with scalable, future-ready solutions.